Former Amazon hiring manager explains hiring technique: how to get a job at e-commerce behemothamazon is known as one of the hardest companies to pass an interview, as it prioritizes candidates ' behavioral traits above job qualifications, examining them over a set of 14 basic leadership principles.
"I'd rather interview 50 people and not hire anyone than hire the wrong person," the company'S CEO Jeff Bezos once pointed out, who used to interview each of the candidates to make sure that if they were hired, they would have raised the bar at Amazon and moved the company forward.
That process is now crystallized in the so-called" Bar elevator", a person who participates in the hiring process to help the recruiter and ensure that each new hire is commensurate for the position and for the level of the company.
Tom Lawrance, former head of MBA hiring, interviewer coach and" bar lifter "for Amazon in Europe, tells Business Insider that" obsessing "and" diving " are the two most important points of the 14 evaluation principles.
Currently, Lawrance leads the global industry careers team at Oxford University's Saïd School of business and trains MBA students to end up in the business. In his experience, the recruiter calculates an average of a month from starting to train an Amazon aspirant until he gets a job offer.
Each candidate is selected by Amazon recruiters, who would be their potential boss and the largest team they will work on.
Business Insider has interviewed Lawrance and Carina McLeod, a former head of supplier management at Amazon and who now leads retail consulting agency ecommerce Nurse Ltd., two experts on hiring and with prior knowledge of what one can find when facing an interview on Amazon.
A referral will increase your chances
An employee referral will give applicants an advantage, while the referrer will receive a bonus for making the referral. 12% of Glassdoor critics claim to have gotten an interview on Amazon in this way. "Networking is really key... It's something I've seen that is very effective," Lawrance says.
Former Amazon hiring manager explains hiring technique
If you don't know anyone who works at Amazon, use LinkedIn to find former or current employees. Better yet if you connect with the hiring manager, which is "the top priority," according to Lawrance.
But if they are not accessible, go to someone from the specific team where you are looking to work.
"Someone with permanence is obviously going to be better placed to talk about Amazon than someone who has just joined," he clarifies. But make sure you have something in common with that person, whether it's a previous employer or the business school you've both attended.
"I think if you can ask a tailor-made question to someone you don't know and you're specific about why you're going to see them, you have a much better chance of getting an answer and engaging with that person and knowing their opinion," he summarizes.
Amazon makes available several online resources
Before requesting an interview, try to understand what Amazon is looking for. On its website, the company offers tips on how to best prepare your resume and interviews, as well as a detailed description of its leadership principles, which include traits such as maintaining high standards, being often right and thinking big.
"Amazon is not like the others. You can have an amazing resume and be amazing at that job, but if you can't show that you have the leadership principles that are ingrained in the company culture, chances are they won't hire you," Carina McLeod points out.
Understand the position, familiarize yourself with the job description, specifications, and adapt your resume accordingly, he adds. Especially focus on which of the skills required for the job could translate into one of the principles of leadership, and write in your resume tangible tests that demonstrate the required skills.
Make a short, one-page CV
Amazon does not require a cover letter, which means that your resume becomes your main Valor. Write a one-page digestible resume, using tangible data or evidence to demonstrate what you've accomplished in previous positions.
Work experience is more important than any degree. Although most positions on Amazon do not require basic qualifications, a knowledge of the SQL programming language is desirable. According to the expert, avoid mentioning hobbies and interests unless you have something that makes you stand out and be remembered by the recruiter.
Practice with the STAR format
The Amazon recruitment process can be difficult, with questions about your traits and experience, before you get to the 4 standard interviews (6 or 7 for senior positions). Look at the leadership principles you've chosen as the most important for the position as you adapt your resume, study them, and apply the STAR format, both experts say.
These acronyms refer to Situation, Task, Action, outcome, a method commonly used to plan forceful answers to interview questions about, for example, how you handled a particular problem or situation in a previous job.
Candidates are asked to describe a situation where they can demonstrate one of the leadership principles, mentioning how said problem was and how they solved it. Recruiters will look for data-based or tangible answers.
Recruiters or hiring managers can also give Amazon-specific scenarios and ask what the candidate would do in that situation. There are no right or wrong answers, the interviewer will just be looking at how you would solve this problem.
Although you can't be prepared for all the possible scenarios that may arise," going into the interview with an open mind and prepared for that two-way conversation is what can most help you deal with questions that may not be of the 'Give me an example of' type, " says Lawrance. Both, in fact, suggest practicing the interview with friends or family and not preparing a script, but being prepared for follow-up questions.
Be curious and ask questions
Interviews are "a great opportunity for candidates to show real motivation," Lawrance mentions. "Come in ready to be curious and to learn more."
Ask questions like what interviewers ' experiences are, why they like working for Amazon, and what they find most challenging. "These are questions you can ask each of the interviewers you see, and you'll get different answers and really useful information that will help you understand what it's like to work for that employer," he points out.
Former Amazon hiring manager explains hiring technique
Your new home office - Take working from home to the next level with our range of fully insulated garden office products and enjoy 10 years guarantee: GARDEN OFFICES