OCU launches fine print unlimited mobile tariffs warning - Mobile rates have been evolving over the past few years, with unlimited call offers or gigas bonuses appearing that have increased considerably. Because of the containment by the coronavirus pandemic, communication has become even more necessary, and such services become more attractive.

However, the OCU warns in a recent statement that unlimited tariff offers from telephone operators can lead to deception.

To analyse them, the OCU has used the companies ' websites and has also contacted customer services to verify the information. The conclusions they have drawn indicate that many of the self-styled unlimited tariffs are not actually unlimited.

This is because some operators resort to advertising exaggeration, and then explain the most important details in small print and ambiguously.

The OCU notes that 9 of the 15 tariffs analysed include in their contracts the concept of 'reasonable use'. This term is not usually detailed in depth by companies, and can cause confusion in the customer, generating false expectations. In fact, it is the operator itself that establishes what a reasonable use is.

OCU launches fine print unlimited mobile tariffs warning

In addition, this is not the only restriction that appears in supposedly unlimited tariff agreements. Most operators exclude calls to special rate numbers, 901 or foreign numbers.

There are monthly minute limits on calls within these offers. For example, Telecable offers a maximum of 5000 minutes, Vodafone and Lowi reach 6000, and Euskatel and Virgin reach 7000.

On the subject of unlimited data, the OCU emphasizes that it is particularly opaque, rather than calls. Some companies set limits on browsing speed, and others, such as Vodafone, allow a maximum of 3,000 gigas per month. It is the only one that clearly quantifies this limit.

If this amount is exceeded, the customer may be forced to pay surcharges, or may even be interrupted if the use is deemed to have been abusive.

So as not to give rise to these mistakes, the OCU asks phone companies to detail clear and transparent what is the reasonable use of their rates, so that the user can know the limits and contract with full knowledge.

End of OCU launches fine print unlimited mobile tariffs warning

More on

Why it can be difficult to identify students infected with coronavirus

The return to school is a check on health and education authorities who are trying to ensure that students can return to the classroom and receive face-to-face education while preventing the recurrence of cases of coronavirus from school-based regrowth.

Cases such as that of Israel reveal that the opening of schools can become a failure if the right measures are not taken, while Germany, with its massive tests, has managed to keep the appearance of positives in classrooms under control.

However, new research collected by Nature points to the main problem when trying to ensure safety in schools: children with coronavirus are more difficult to detect.

Children aged 6 to 13 are less likely to have symptoms of COVID-19 than younger or older children, according to the study, which has followed nearly 400 infected people under the age of 21.

The research, conducted by Duke University School of Medicine in Durham, North Carolina, followed 382 children and young adults who had been in close contact with a person infected with SARS-CoV-2 and approximately three quarters of the study participants tested positive for SARS-CoV-2 before or during the study.

Children have the same chances of getting infected with the virus as adults, explained pediatrician Quique Bassat in an interview with Business Insider Spain.

However, according to the study, only 61% of infected children aged 6 to 13 years showed symptoms, compared to 75% of infected participants in the study younger than 6 years and 76% of those older than 13 years.

Children aged 6 to 13 who felt ill tended to have milder symptoms than older and younger study participants.

The authors warn that screening systems in schools should take into account that children normally show an asymptomatic profile, so it is not possible to search only for the presence of symptoms.

You may also find interesting: